Privacy Policy

The CYBER SCHEME Ltd (hereafter referred to as “TCS”) will take all reasonable measures to safeguard the privacy of its website visitors.

TCS sets out in this policy the website data processing practices of the Company.

Information we collect?

To support our enquiries service, you will be required to provide personally identifiable information (such as a name, email address, phone number) as necessary collected through our ‘contact us’ form to enable TCS to respond appropriately to your request.

The content of the enquiry is also stored for processing and this may be held on our corporate email system.

What do we use personal information for?

TCS uses information solely for the purpose of responding to your requests.

TCS may use the personal information you provide to support on-going communication with you around your request for information about our services or bookings onto one of our exams.

We may use your contact details to contact you in the future about changes in service offerings or new service offerings but you will be provided with the option to ‘opt out’ of such communications should you so wish.

TCS will not pass your detail to other third parties directly.  If we identify another third party may be able to assist you we will provide that in our response to your enquiry and it will be for you to determine if to contact that supplier/organisation.

Your rights under the Data Protection Act 1998 and forthcoming GDPR regulations will continue to apply at all times.

Is my information secure?

TCS uses commercial products and services and regularly maintains recommended patching of software to ensure we have taken all reasonable measures to avoid data loss.

Access to email and customer details is strictly controlled on a need to know basis which is regularly reviewed by the TCS Directors. All personnel who have access to the data have been trained to maintain the confidentiality of such information.

How long is data kept?

Data is only retained as long as necessary to meet the purposes for which it was collected or as required by UK Law. Typically, retained information would cover areas such as:

  • Financial record keeping;
  • Information relating to Exams and certification as per our contractual obligations with the National Cyber Security Centre;
  • Data associated with the complaints processes.

If you choose to visit, your visit and any dispute over privacy is subject to this Privacy Notice, including limitations on damages and application of the laws of England.

If you have any concern about privacy please email us outlining your concerns in detail and we will do our best to investigate it.

Our Privacy notice is subject to change so you should check our website frequently to see any changes that might apply. Unless stated, our current Privacy Policy is applicable to all information that we have about you.


The primary form of communication with you will be via e-mail messages.   As stated above we may contact you with information that we believe may be of interest to you if you have given us permission to do so.

Web visit statistics

At this time we do not actively collect or process web site visit data.

Subject Access Requests

Under the Data Protection Act 1998, you can make a formal request for the following information:

  • clarification that your personal data are being processed by the Company;
  • a description and copies of such personal data;
  • the reasons why such data are being processed;
  • details of to whom they are or may be disclosed;

If you are contemplating raising a ‘SAR’ please contact the CYBER SCHEME in the first instance so that we have the opportunity to respond in full to your concerns as per ICO guidance.


If you have any comments or concerns regarding this policy please contact CYBER SCHEMES Data

Controller via email at

Book an Exam
Please contact us regarding available dates for exams